What Consumers Want from Online Video Ads

There are 3 irrefutable facts about online video advertising:

1. The number of US online video viewers is consistently growing year after year.

2. In Europe,  online video ads have the highest click-through rate out of all types of online ads. This trend has been observed in the USA as well, but there are no specific numbers, yet.

3. In the US, online advertising growth is the format that is expected to have the biggest growth.

Do YOU know what consumers want from online ads?

The 3 Facts About Online Video Advertising

First, let’s review the specific data supporting these 3 facts.

Fact #1: The number of US online video viewers is consistently growing year after year.

Fact #2: In Europe,  online video ads have the highest click-through rate out of all types of online ads. This trend has been observed in the US as well, but there are no specific numbers, yet.

Fact #3: In the US, online advertising growth is the format that is expected to have the biggest growth.

Why do Consumers like Online Video Ads?

One plausible explanation is the law of reciprocity by Robert Cialdini, in his book, Influence: Science and Practice (New York: Harper Collins, 1993).  Basically, the law of reciprocity boils down to this:  “a person can trigger a feeling of indebtedness by doing us an uninvited favor”.  Consider this example from Cialdini (p. 29):

For instance, the American Disabled Veterans organization reports that its simple mail appeal for donations produces a response rate of about 18 percent.  But when the mailing also includes an unsolicited gift  (gummed, individualized address labels), the success rate nearly doubles to 35 percent.

Online video ads are a form of entertainment and people are willing to be entertained.  An IBM study reveals that almost 60% of its study respondents said they were willing to provide to advertisers some personal information about themselves in exchange for something of value, such as access to high-quality music videos, store discounts or airline frequent-flyer points.

What Consumers Want from Online Video Ads

Consumers want that the online video ads have the potential to ignite two-way conversations between consumers and brand.

It doesn’t matter whether the ads are delivered delivered through a computer, mobile phone, handheld device or TV monitor. There must be an e-mail, telephone number, or comment feature that allows the consumer to interact D-I-R-E-C-T-L-Y. This is not as surprise, however there are still businesses who insist of closing direct access to consumers such as Facebook.

Here’s a specific guide of what consumers want from online video ads:

Conclusion: move away from the brochure mentality and provide online video ads that start conversations with your consumers.

More info about online video ads:

About the author: Since 2007 Damian Davila Rojas lives at Honolulu, Hawaii doing marketing, public relations, and web analytics. His research interests are viral marketing and how to use web metrics to make better strategic business decisions. Follow Damian on Twitter at @idaconcpts.

Damian Davila

Ideas and concepts from Damian Davila, Ecuatoriano thriving in Hawaii. Pro marketer and blogger. Find him at @idaconcpts on Twitter.