How to target your audience using Facebook Ads


For the last week, I have been pretty busy creating and tweaking online ads at Google Adwords and Facebook Ads, so I thought it would be useful to provide a bit of advice from my personal experience using Facebook Ads.

Why did I choose Facebook Ads?  Consider the following bar graph from Venture Beat’s article titled Facebook’s traffic growth leaving rivals in the dust.

socnets010709

For simplicity, I will assume that you want to drive visitors to a single website.


facebook-advertising

  1. Do your research: You cannot expect Facebook Ads to do miracles for you.  It will do a pretty decent job at providing impressions but the “clickability” of your ad is 100% up to you.  Forget one-size-fits-all approaches, you will require to develop at least 5 ads (I am currently working with 8).  You need to think about the profiles of your website visitors.  For a quick video tutorial of this idea, take the quick tour of the web attitudinal web analytics firm iPerceptions from Canada.  (Avinash Kaushik is on their Advisory Council, so yes, you have to listen).  Is your ad audience: female? male? young? old? English speaking? Time-constrained? Etc, etc, etc.  Preparation of audience profiles should be about 60% of your time dedicated to develop online ads.target-your-audience
  2. Select your text and image for your ad: As you can see from the two ads below, you can have a subject line of 25 characters, text of 135 characters, and you can upload an image (there are appear no limits on the image file size because Facebook will resize it to fit the add).  example-of-adsIt is important that you have a variety of images available because you will be needing as you A/B test your ads.  Notice that Facebook users can give your ad a thumbs-up or a thumbs-down to your ad!  Don’t try to fully capitalize words (e.g. FREE), or use strange characters (keep to the regular alphabet, both using different languages is ok, actually I encourage it!).  Remember to use proper punctuation, otherwise your ad won’t be approved.  great-widgets
  3. Think of the keyword(s) of your ad: This step is critical because it will allow you to use SEO and SEM tools such as Google Trends.  Let’s assume that you want to promote your great widgets at www.widgets.com.  So an important keyword to consider would be “widgets”.  Let’s check out what is the search volume index of “widgets” at Google Trends.  widgetsWow, this is a lot of useful information!  Notice that we get a couple of relevant news that show what drove queries for this term.  Company names and product names are useful because then you can go into their websites and see what are their current SEO and SEM practices.  Also, you should look if the already have ads around Facebook.  Don’t try to reinvent the wheel and keep an eye on the current practices of your competitors.  It is also important to check out what keywords are related to your keyword, what regions (or countries or cities) provide the most queries for your keyword, and what languages are those queries made on.  Another important source of information is Google Ad Planner.  For a discussion on how to use Google Ad Planner, refer to this web analytics analysis of Flickr, Photobucket, Shutterlfly, Snapfish, and Slide using Google Ad Planner.
  4. Reach the (exact) audience you want: facebook-audienceUsing the information from the previous steps, you can fill in the fields on step 3.  Notice that not all keywords are available at Facebook, so its important that you look for keywords related to your own keyword(s) of choice.
  5. Price your ad: I will skip this step for now, because it deserves a whole post of its own.  If this is your first time creating Facebook ads, then I would recommend setting the price towards the  lower limit and setting a total budget for 1 month.  Keep track of your A/B testing and then you will have enough information to develop a more detailed pricing strategy.

That’s it for now and happy experimenting with Facebook Ads!

How many pageviews do news-oriented web sites need?

Today I ran into an interesting article from my daily feed of Online Media Daily.  If you are curious how it would look in your mailbox, it would be something like this:

Screenshot of Online Media Daily
Screenshot of Online Media Daily

Nicholas Carlson wrote an eye-catching article titled “NYTimes.com Needs 7X More Traffic To Survive (NYT)”, which summarizes the findings of an advertising study of contentNetxt.  Basically contentNext states that news-oriented web sites operations can be sustainable at the 200 million pageviews mark.

Carlson explains further:

“Based on our research, the conversation [with advertisers] gets interesting at 200 million page views plus a month, but much more so around 800 million,” ContentNext’s Lauren Rich Fine writes in a report.

For big operations, like at Yahoo (YHOO), AOL (TWS) or the New York Times (NYT), that bar needs to be even higher. In order to survive as a Web-only news product, for example, Fine says the New York Times needs about 1.3 billion pageviews a month.

That’s about 1.1 billion more pageviews than the 173 million ComScore says NYTimes.com saw in October.

Here’s a bit of a problem that I have with these numbers.  If you go to Google Ad Planner and take a look at the numbers for the New York Times, this is what you get:  490 million pageviews in a 30-day period.

Google Ad Planner shows web metrics of the New York Times.com.
Google Ad Planner shows web metrics of the NYTimes.com.

I might sound a bit picky but I wish there was more consistency in reporting a web metric such as pageviews.  As a web analytics consultant, if I was to try to understand how to increase traffic at NYTimes.com, I would start by taking a look at the trends in daily unique visitors  as to segment (or slice like a ninja, as Avinash Kaushik would say) the audience into customer experiences.  Given that I am cheap, I try to work with free data as much as possible, so free tools such as Google Trends and Google Ad Planner are my best friends.

Going back to the cited article, contentNext mentions that for news-oriented online operations, the bar needs to be set really high at more than 1 billion pageviews. Yahoo! and AOL are cited as examples.

Let’s take a macro view of the audience demographics of Yahoo!, AOL and NYtimes.com.

audience-of-yahoo-aol-and-nytimes

My conclusion is that NYTimes.com should target more its female readers (notice how Yahoo! and AOL have a bigger percentage of female visitors) and its younger readers (notice how Yahoo! and AOL have a high number of visitors on the under 18 category, that is the first bar on the age graph).

This is just a general suggestion, but it’s a start.  Besides, it’s free advice, unless of course they would like to hire a new web analytics expert. : )

What do you think?