How to Use Twitter in a Marketing Campaign

This is a question that I get on a daily basis.

Everybody wants to know the answer.

Here’s an excellent example of how to use Twitter efficiently and effectively in a marketing campaign.

Note: screen shots were taken by Amit Gupta from Photojojo. He’s  an amazing entrepreneur and all-around-nice guy that I had the pleasure of meeting back in my iLovePhotos days. Here’s a great interview with Amit that I edited.

Twitter Marketing Campaign from MacHeist

From Wikipedia: MacHeist is a website that resells Mac OS X shareware. The site has become known for its marketing tactics. These tactics include challenges (or “heists”) that entitle successful customers to free software licenses and/or discounts, as well as the concept of selling software in a bundle that increases in size as more customers purchase the bundle. The site was founded by John Casasanta, Phillip Ryu, and Scott Meinzer.

Step 1: Provide a great reason for people to pay attention to your product or service.

MacHeist does not develop software but resells it. Their talent is in finding key software that people want and make it free and/or provide a deep discount.  Providing something for free is a true art and is reviewed greatly in the book Free: The Future of a Radical Price by Chris Anderson (author also of The Long Tail).

MacHeist did it right by offering the $12.95 iPhone app Voice Candy for FREE!

Step 2: Don’t ask for an e-mail or a sign-up – this is a Twitter promo!

This is the part that gets people confused. Why would you not want to gather e-mail information for future e-mail updates? While permission-based e-mail marketing is a valid strategy, this is not the place for it. Your mission here is to provide a one-for-one exchange, a tweet/follow for a free download. Asking for an e-mail would become a two-for-one exchange so people might feel turned off.

Step 3: Provide a simple process for following your Twitter account and tweeting your well-designed tweet.


  • Provide a great incentive (from the point of view of the customer, not yours!) to act on your Twitter campaign.
  • Keep it straightforward and ask O-N-L-Y for a follow and a tweet. Craft a simple, short and strong tweet.
  • Bonus: if you’re able to design a mosaic (like the one from MacHeist) of the people that have acted on your campaign, that’s awesome! However, a RSS feed of a Twitter search looking for an exact match of your tweet would work too.

About the author: Since 2007 Damian Davila Rojas lives at Honolulu, Hawaii doing marketing, public relations, and web analytics. His research interests are viral marketing and how to use web metrics to make better strategic business decisions.  Follow Damian on Twitter at @idaconcpts.

Author: Damian Davila

Ideas and concepts from Damian Davila, Ecuatoriano thriving in Hawaii. Pro marketer and blogger. Find him at @idaconcpts on Twitter.

5 thoughts on “How to Use Twitter in a Marketing Campaign”

  1. This easy, three-step process is an excellent description of how businesses can successfully use Twitter in their marketing. Thank you for publishing this. I plan to retweet this so others can benefit.

  2. Twitter is basically a free social networking website where it allows members to send and also read messages that are called tweets. The tweets are available for a person’s follow to view, but the good thing about twitter is that you can also restrict the tweets to certain groups or friends to see. And because of the fact that twitter is free and simple to use, a lot of people use them. People today are now taking advantage of Twitter by advertising their products or to advertise their businesses. You can even use Twitter to promote your web page or site in order for you to get targeted traffic flowing into your web site and start making some money. An example of this is

  3. The idea of Twitter is quite simple: bring the notion of mobile SMS to the internet. The cell phone market was noticing a steep decline in voice communication and a large growth in text messaging and instant messaging.That’s why people today are immediately taking advantage of Twitter by promoting their products or to advertise their businesses. You can even use Twitter to promote your web page or website in order for you to generate targeted traffic flowing into your site and start making some money.

  4. This is very awesome article for all twitter user.I really thankful to you for sharing this article. Thanks you so much. ………………..

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