How Facebook does E-mail Newsletters

On 10/23/2009 Facebook sent out an e-mail newsletter titled “Ads Manager Announcement” to its Facebook Advertising users.

This newsletter is a great example of how to implement permission marketing, how to avoid the brochure mentality, and how to do seamless product placement.

How to Implement Permission Marketing

Click here for a full explanation of e-mail permission marketing.

Facebook provides its users with a check-box so they can decide whether or not to give you permission to contact them.

Here is a list of the Facebook ads e-mail notifications:

Facebook is asking its users: “Do you want to hear from us?” This little question is very powerful because Facebook is already engaging in a conversation with its users.  Facebook is letting them know that it wants to keep in touch with them and likewise it is asking them, if they are ok with it.

How to Avoid the Brochure Mentality

Click here for a full explanation of the brochure mentality.

Facebook did not mess around with the objective of this e-mail.

The business objective is clearly defined (go to the Ads Manager right now!) and how this e-mail fits into it.

There are 5 mentions of the Ads Manager tool and they all are clearly defined as hyperlinks to the Ads Manager tool.

Facebook sent you this e-mail because it wants you to use its Ads Manager tool right now. Facebook will measure the success of this e-mail campaign not by the CTR on those links, but by how many dollars are generated from the use of the Ads Manager in a certain period of time.

The brochure mentality is avoided by putting the brochure as a simple link on a side bar (if you want the brochure, here it is), rather than presenting the brochure first and then putting a link to the Ads Manager at the end.

How to Do Seamless Product Placement

Everybody wants to do a little bit of money with its e-mail communications right? Facebook appears to want to do that as well.

Facebook may or may not had planned to sponsor the services of, but it surely ends up just being that!

The message is clear: Facebook uses for sharing files via e-mail.


Great e-mails don’t happy by accident! Take some cues from Facebook and improve your e-mail marketing campaigns today.

Author: Damian Davila

Ideas and concepts from Damian Davila, Ecuatoriano thriving in Hawaii. Pro marketer and blogger. Find him at @idaconcpts on Twitter.

9 thoughts on “How Facebook does E-mail Newsletters”

  1. Please for the love of god put the old design back. I can’t read anything on this new one it’s so wide! I liked the old one and this one looks like a crappy online store with the two bars down either side. Please consider putting the old one back!

  2. Surely the whole point of A/B testing is to make a design *better*. I’m not trying to criticize as I think your content is really good… I just find it really hard to read on my screen which is really wide. If you just made it so that the width is narrower it would be much better.

  3. It’s an iMac so I’m not quite sure but its a fairly wide screen, so it looks rly wide. Perhaps you could just cap off the width at a certain size to stop it from getting bigger? Not sure if that’s possible though… I’m not a coder… just the marketing guy!

  4. Thanks for the tip.
    Is it an iMac? Do you know what monitor size?
    I have a couple friends with big iMac monitors maybe I could figure out what to do using their monitors.

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