Business & Marketing – Page 12

3 Smart Ways to Amplify Your Online Customer Service

online customer service

Customer service is perhaps the most important element of online business because poor human interaction can deter individuals from completing the transaction. The secret to customer service really does come down to treating others with respect, knowing the subject.

For online business owners the real trouble comes when they wish to interact with their customers and leads to provide valuable support. The use of telephone and email simply aren’t enough for the majority of online shoppers, which is why this article presents three options for amplifying the experience through smart online choices.

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Infographic on Amazing Google Facts

If you saw The Internship starring Vince Vaughn and Owen Wilson, you would have learned a couple of amazing facts about Google. For example, the scene about the green paddle for “yes” and the red paddle for no goes much more than just for training. It is an actual method used by Googlers for quick group discussion. A lot of Googlers were happy to see that reference to their company on the movie.

However, that is just the beginning. There are tons of more amazing facts about Google. Here is another one, known as the Rule #1:

And wait until you hear the ones about the actual Google search engine. For example, did you know that you can set up your Google homepage in Latin and Klingon? (The second one should make Klingonese authority Marc Okrand quite happy!)

The folks at Promodo.com designed an awesome infographic on these and many more amazing facts about Google. And they know heck of a lot about Google! 18 of their employees have a Google certification and the company as a whole is a Google partner. On top of that, they are also proficient in Yandex, which is the leading search engine in Russia. If you wanted another Google fact, well here it is: in Russia, Google has less than 30% of market share! Between 50% to 60% of market share belongs to Yandex.

Enjoy the infographic!

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What I Have Learned from Selling on eBay Since 2010

Since June 2nd, 2010 I have been selling on eBay and it has been quite the learning experience.

I started using eBay out of necessity. While planning our wedding, I ended up buying two wedding dresses for my wife and she only ended up using one. I turned to several places to try to sell it: Craigslist, Facebook and more than one wedding planning forum. In the end, eBay worked, where all other online markets failed. Since then, I started using eBay to sell goods to people in the United States and the rest of the world. Here are the 5 top things I have learned from selling on eBay since 2010.

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Top 3 Employer Review Websites Of 2013

Searching for a good employment position is no easy feat. There are several factors that come into play – such as the work/life balance, company culture, and benefits. While manually exploring each of these factors is possible, it’s going to cost a lot of time and money at the job seeker’s end.

Thankfully the internet has made it convenient for job seekers to research their prospective companies and find a position that coincides with their interests. This has been made possible with the growth of employer review websites. Consumers grew fond of Yelp and other review websites in the last few years – the affection of job seekers and employer review websites are no different.

The sites are also a means to gather information that can significantly increase the chances of employment. More importantly, candidates can find specific details about the organization of their choice – such as the mission of the company, which gives an insight of its future in the industry.

Here are the top 3 employer review websites for 2013.

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Why A Great Domain Name Goes A Long Way

Brad Pitt wasn’t always Brad Pitt. He was born as William Bradley Pitt.

Same thing with Ashton Kutcher. His full name is Christopher Ahston Kutcher.

When it comes to Internet sites, it is equally important to choose the right name.

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Kickass User Interfaces for Mobile Devices

57.6% of Baby Boomers, 62.2% of Gen Xers, and 63.2% of Millenials in the United States used mobile devices to access the web in 2012, according to eMarketer. The mobile Internet population is sizeable and rapidly growing across all age groups. A key driver for mobile Internet use is email access. Email technology provider Return Path found 88% of mobile phone users checked their email via a handheld device daily.

If you combine these statistics, it becomes clear that savvy businesses need to properly address the needs of those mobile visitors. While I have discussed thoroughly about responsive design, in this article I want to touch on two kickass user interfaces for mobile devices.

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Unique Advertising Options Worthy of Turning Heads

Every day we are exposed to thousands of advertising signals whether it’s during the time we’re watching television, browsing the Web, commuting to work, or even the logos on our apparel.

Advertising is all around us so when we turn the tables and begin exploring the options as a business owner or marketing professional we can use our experiences in being exposed to advertising and use them as a starting point for our own campaigns.

Traditional advertising channels have been immensely saturated to the point that we have developed advertising blindness which is why we see new options becoming available that disrupts how we perceive ads and marketing messages.

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5 Luxurious Technology Events for this Autumn

In the past I have been to a lot of technology events. Some of them have been gritty or very basic. Others have been quirky and a lot more fun than I had been prepared to expect. There were even more than a few filled with government agencies looking for the latest hackers that could join their ranks and help them with cyber security. As you can imagine, technology events vary in their substance and style.

But sometimes what you want is a truly luxurious event. It can be as much an excuse to get away for a couple of days of pampering as it is to get up to date on the latest and greatest in the industry. Here are five of those types of events, so you can bask in the luxury while still being productive.

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How to Attract Car Enthusiasts Online

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Recently I got back in touch with a close friend whose hobby is to tune up his cars and “pimp them out” like that famous MTV show.

One important part of his hobby is to look for car accessories and truck accessories that add a distinctive touch.

He spends a lot of time looking online for custom grilles, spoilers, wheels, car floor mats, body kits, tail lights, and all things automotive, such as nano technology, that unveil beauty and style to his rides.

Talking with him about his online searches for car parts, reminded me a lot of a previous article where I discussed how to attract fashionistas online.

We started talking about his experience in several websites and what made his search easier and what didn’t. Here’s a review of what I learned about the user experience of a car enthusiast visiting websites for car parts: what turns him off and what engages him.

Category: Business & Marketing